Frequently asked questions

Jhablu is a parenting app for Indian families with kids aged 6–12. It offers quick games, personalised stories, poems, and roleplay & detective missions for your child — based on their age, interests and what would help right now. The mascot is a green Alexandrine parrot called Jhablu, your child's gentle companion through the app.

Jhablu is designed for you, the parent, to use with your child. You generate the activity, decide if it's right for your kid, and lead it together. Kids don't sign in or use the app directly — that's intentional. The screen stays in your hand; your child gets the activity.

Jhablu gives you ideas for off-screen things to do with your kid — crafts, conversations, small games, stories to read aloud together. Most kids' sites give the child something to watch, or a lesson to work through, on a screen, on their own. Jhablu's job is the 20-minute "what do we do now?" moment between school and dinner — with you, not instead of you.

The same way for all of them. When you tap "Activity for [child]" — or make a story, poem, roleplay or detective mission — we send your child's profile (name, age, interests) and your chip selections (mood, energy, time) to an outside automated service, which builds one result tuned to that combination. We use safety instructions and filters to keep content age-appropriate. Still, no filter is perfect — use your judgement before doing an activity or reading a story aloud. If something feels off, tap the feedback option and we'll improve.

What Jhablu makes is creative, not authoritative — and you see everything before your child does. It can repeat itself, get a cultural detail slightly wrong, or suggest something that doesn't suit your kid. That's why you're the one who decides: skip what doesn't fit, tap "Try another" for a fresh one, and tell us when something is off so we can improve it.

Two places. Jhablu has a built-in library of stories and poems written and checked by us — those work offline, and a fresh set of four stories rotates in each month. You can also make your own: pick an idea and one is written for your child by name, with choices they make as the story goes. Poems work the same way. Made-for-you stories and poems need an internet connection; once saved, they're yours to re-read any time.

Yes — on every plan, including Free. A saved story keeps its own copy of the text your child actually read, including the choices they made, so it reads exactly the way it read that night even after the monthly library rotates. Saved stories, poems, activities and missions all collect in your scrapbook, and this month's ones make up your memory book.

The built-in stories and poems work offline. Freshly made activities, stories and poems need an internet connection to be created. Once generated and saved to the scrapbook, they stay accessible offline.

Free (₹0): 1 child profile; each week 1 made-for-you story, 1 poem, and 10 games, roleplays & missions. Good for trying Jhablu out.

Star ★ (₹199 for 30 days): 1 child profile; each week 10 stories, 10 poems, and 50 games, roleplays & missions; read-aloud on every poem; a monthly memory book. Best for one-child families.

Family ⌂ (₹349 for 30 days): 2 child profiles, double the weekly limits (20 stories, 20 poems, 100 games, roleplays & missions), all Star features for every child. Best for two-child families.

No — plans cover the whole account, not individual children. If you have two or three kids you want fully on Jhablu, the Family pass (₹349 for 30 days) is built for that and is cheaper than buying multiple Stars.

No. Star, Family and Solo are one-time access passes. Your access lasts until the exact date shown after payment, then the account returns to Free unless you manually renew it. Your profile and saved content remain available.

No. You can use the Free plan without paying. A paid pass is charged when you confirm checkout and provides exactly 30 or 365 days of access.

Payments are processed via Razorpay (UPI, cards and netbanking). The amount shown is charged once. There is no mandate or automatic renewal; you decide whether to buy another pass when access ends.

Full refund within 7 days of your first paid charge if Jhablu doesn't fit your family, provided the paid features haven't been substantially used — email contact@frolicbit.com and we'll process it. After 7 days, refunds are case-by-case for billing errors.

Your adult/child profiles, optional profile photo, scrapbook and saved stories are stored under your signed-in account so they can return after sign-in. Some preferences stay on this browser. Making an activity, story or poem sends only the fields needed for that request to an outside automated service. Read the full privacy policy for specifics.

To send the OTP at sign-in. We never use it for SMS marketing; it is shared only with the providers needed to deliver and verify the OTP.

Yes. Go to Settings → Your data → Delete my account. Jhablu asks for a second typed confirmation, deletes account/child content and public shares, then clears Jhablu records from this browser. Signing out alone does not delete saved data. Payment records may be retained without the account link where accounting law requires it.

On the Family plan, you can have 2 child profiles. From Settings → Your children, tap "Add another child", enter their name + age, and switch between them whenever you like. Each child gets their own activities, stories, and scrapbook.

Use the same login method to find saved child profiles, stories and scrapbook entries on another device. Some device-only preferences may stay on the original device.

Jhablu supports English, Hindi and Marathi across its main family and teacher experiences. Availability and read-aloud quality can vary by feature and language.

Contact support before changing the number. A different number creates a different account and will not automatically inherit the old account's data.

Two ways: send feedback in the app via Settings → Help & feedback → Share feedback or report a bug — it reaches the team directly — or email contact@frolicbit.com.