Refund & Paid Access Policy

Jhablu offers optional one-time access passes (Star and Family for parents, Solo for teachers) for 30 or 365 days. These are digital services — there are no physical goods and nothing is shipped. The Free plan stays free forever.

There is no paid-plan trial — Razorpay charges the displayed amount when you confirm payment, and you can stay on Free without ever paying. Access then lasts exactly 30 or 365 days, according to the pass shown before checkout. The app displays the exact access end date after payment is confirmed.

Paid access does not renew automatically, so there is no recurring payment to cancel. At the displayed end date, the account returns to Free unless you manually buy another pass. Buying another pass while access is active extends the existing end date. If a pass is refunded, the access it granted ends when we process the refund; any access from an earlier pass is unaffected.

Email contact@frolicbit.com from the email or phone number on your account, and tell us which plan you're on. Approved refunds are sent back to your original payment method and typically appear within 5–7 business days, depending on your bank or card issuer.

A price change affects only future purchases. It never shortens access already purchased or changes an amount already charged.

Full terms are in our Terms of Service.

Jhablu is operated by Frolicbit Technologies Pvt. Ltd.. Write to contact@frolicbit.com and we'll look into it.